Privacy Policy

We collect personal data about our users for the purpose of adjudication and dispute resolution.

We collect the following types of data: First name, last name, address, contact number, contact email of users and details of any transaction in which the user has been involved.

We use data to continuously improve its products and services. By using our services you consent to

(a) the rights for us to anonymise your data;

(b) the right for us to derive data from your data;

(c) the right for us  to create from your data, meta data, linked data, structured data or aggregated data in any shape or form; and

(d) in relation to the way in which the data under (a) to (c) is held by us, the right to database copyright and all Database rights under Copyright and Rights in Databases Regulations 1997 (SI 1997/3032).

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information is your consent

You are able to remove your consent at any time. You can do this by contacting at the email address adr@londonarbitrationcentre.com.

How we store your personal information

The user's personal information is stored in our database for 1 year until after the final decision or after the provision of our service is ended.